Shipping Information
- All floral gift selections come "ready to arrange". VASE NOT INCLUDED !!
- Photo is representative of what can be done with our beautiful tropical flowers and your creative touch.
- Care and use instructions are included with each shipment.
- Due to seasonal availability, assortments will consist of a growers mix, depending on the time of the year.
- Orders are processed two (2) days prior to shipment. If delivery is needed
in less than 4days from this confirmation, please call direct to verify it
can be done!
- Shipment : It takes 2 - 4 business days to arrive. Faster service is available for an additional cost upon request.
- We appreciate if orders are placed early.
- We are not responsible or our carrier for any delay or damage of the product caused by natural disaster ie: storm, heavy snow, fire, earthquake, terrorist acts, extreme hot or cold, etc.
- All plants, cut flowers and foliage are subject to inspection by government agencies (Dept. of Agriculture) which may result in a delay in delivery. We are not liable or responsible for damage, refunds or credit resulting from delay or packing damage of these shipments.
- An additional $10.00 will be charged to your credit card for address corrections made by our delivery courier. Incomplete or incorrect shipping addresses may result in delays which we are not responsible for replacements due to these delays.
- An additional $2.00 FedEx fuel surcharge will be applied to all extended delivery areas (outskirts)
- An additional $2.00 to obtain a signature from someone at the recipient’s address upon delivery.
- An additional $3.00 will be charged for winter pack and cold pack. This helps but does not guarantee the flowers/foliage will not be damaged due to extreme weather. We are not responsible for damage from weather related shipping problems.
- Federal Express offers SATURDAY special delivery in most major cities with $15.00 or more as additional freight cost. If interested, please indicate "Saturday delivery is requested" in the Special Instructions portion of your order. We will verify that Saturday delivery is available to your "ship to" address and get back to you. Please don't assume it will get delivered on Saturday without directly contacting us. Thanks!
- All additional surcharges and extra delivery charges will not be reflected in this e-store check out. They will be on your credit card statement in the final total. If you need a receipt, please make the request direct to us by phone or email.